Our commitment to clarity and trust
Welcome to the terms of service for AquaFlame Solutions LLC. We believe in clear communication and setting expectations upfront. Below, you will find the guidelines that govern our services, designed to ensure a smooth, professional, and safe experience for everyone.
Your agreement with AquaFlame Solutions
Last updated: March 31, 2026
By scheduling service or approving a quote with AquaFlame Solutions LLC, you agree to the terms below. These Terms Of Service ("Terms") outline the agreement between AquaFlame Solutions LLC ("AquaFlame," "we," "us," or "our") and the customer ("you"). By scheduling service, approving a quote, or receiving work from AquaFlame, you agree to the following terms.
Scope of our expertise
🔧 1. Scope of Work
AquaFlame provides service, repair, installation, and diagnostic work for pools, hot tubs, fireplaces, saunas, and outdoor systems. All work performed will follow industry‑standard practices and the specific details listed on your quote or invoice. Any additional work requested outside the original scope may require a revised quote or added charges.
Services: We provide diagnostic, repair, and installation services for pools, hot tubs, fireplaces, saunas, and outdoor systems. Work is performed according to the details listed on your quote or invoice. Additional work may require updated pricing.
Transparent pricing and payment
💵 2. Pricing & Payment
- All pricing is provided upfront through a quote or invoice.
- Payment is due upon completion of service unless otherwise stated.
- Deposits may be required for larger projects, special‑order parts, or multi‑day jobs.
- Accepted payment methods include cash, card, or digital payment options.
Pricing & Payment: All pricing is provided upfront. Payment is due at the time of service unless otherwise stated. Deposits may be required for larger projects or special‑order parts.
Consultation Fee: A service consultation/diagnostic fee may apply to on‑site visits. This fee may be credited toward the repair if you choose to move forward.
Your role in a successful service
Customer Responsibilities: Customers must provide safe access to equipment and clearly communicate any concerns or requirements before and during service. This includes ensuring pets are secured, clear pathways are available, and relevant information about the system is provided.
Warranty and disclaimers
Warranty: Workmanship warranties apply only to the specific work completed by AquaFlame. Warranty does not cover pre‑existing issues, equipment failure, freeze damage, or customer‑made changes.
By scheduling service or approving a quote with AquaFlame Solutions LLC, you agree to the terms below.
Services: We provide diagnostic, repair, and installation services for pools, hot tubs, fireplaces, saunas, and outdoor systems. Work is performed according to the details listed on your quote or invoice. Additional work may require updated pricing.
Pricing & Payment: All pricing is provided upfront. Payment is due at the time of service unless otherwise stated. Deposits may be required for larger projects or special‑order parts.
Consultation Fee: A service consultation/diagnostic fee may apply to on‑site visits. This fee may be credited toward the repair if you choose to move forward.
Customer Responsibilities: Customers must provide safe access to equipment.